Frequently Asked Questions

Let's get things clear

What’s the relation between Mobsters United and AcidBay

AcidBay is a niche social network set up for mobster gamers. It was the birth place of Mobsters United and is hosted as part of AcidBay. That means you need to have a valid AcidBay account to login to the game and to start and play Mobsters United.

How can I send private messages to other players

There are 2 ways you can send a private message to another user:

  1. In the Mobsters United Chat, click on the Magnifying Glass in the top left corner to search for the users correct name. When you click on their name, the chat opens on the right, and you can start typing there immediately!
  2. Within the mobsters game, you can go the the Chat tab, or send messages to specific toons by going to their Profile page and leaving comments there.
  3. On AcidBay, click on the Mail icon in the member menu and select Compose. In the Recipient field, type in the username of the user you want to send a message to. If the username exists, it will populate as you’re typing in the Username. This will help to ensure you type in the correct username.

A players keeps harassing me, what can I do?

If a player of Mobsters United is harassing you, either ignore, the user, or report them to the site administrator.

Why was my account suspended?

We strictly enforce our Terms Of Service and our Zero-Tolerance Policy and make every effort possible to make sure all users are following them. Your account may have been suspended due to a breach in the Terms Of Service (aka TOS). If you felt that your account was terminated for no probable reason, we ask that you contact the site administrator.

Why can’t I login to my account?

Chances are you may have misspelled your password or had your CAPS LOCK on while typing your password. Try typing your password with CAPS LOCK off. If this fails, you can request a password that will be sent to the email address you provided when you registered.